Service and Support - After- Sales

Experience counts the peace of mind and We have more than 15 years’ experience and in house Electrical Control Panel Manufacturing , Wiring , Automation , Servo Motor tuning , Servo Drives , PLC and HMI Programming with highly expert engineers and electrician that’s step ahead our customers for all solutions under one roof. Gatex International service key factor is customer satisfaction as per their need. Customer service means servicing customers with 24x7 and 0 to 360 degree by attending there phone call, What’s app, mail and face to face meeting.

Installation and commissioning service.

Engineers available for machine start- up and operators training at your factory.

Guarantee period - One year.

12 months after the buyer accepts the equipment, however, the guarantee period is no longer than 18 months after equipment's departure from Our Factory.

10 -30 days shipment and delivery.

For your interest, we will evaluate all means of shipping

Transportation by Sea or by road depends upon which country has to deliver and advise you the most considerable one.

OEM support for you

Machine can be customized as your requirement (special specification, colour, safety improvement and electronics from different brand).

After – Sale.

If spare parts broken, except easy-damaged parts, replacement can be posted to you. If any technical question, there is 24-hour technical support, or our Engineer/Techniciancan be invited to your factory.